Sijaintisi: Tapahtumat>e-Symposiumit

e-Symposiumit

itSMF UK e-Symposium 19.11.2009 klo 16:00 (2:00 pm London)
Configuration Management for the future - is the CMDB/CMS still at the heart of IT Service Management?


In ITIL version 2 a lot of people focused on Configuration Management as the place to start their ITSM journey and certainly a (correctly built and maintained) CMDB was seen by many as the ultimate achievement in starting a successful Service Management journey. In ITIL version 3 whilst the Configuration Management and the CMDB have been taken forward into the CMS - other hot topics have replaced it at the top of people´s wish list.


e-Symposium on itSMF UK:n kuukausittain järjestämä ilmainen, kaikille avoin tilaisuus, johon on helppoa ja miellyttävää osallistua oman työpöydän äärestä. Osallistuminen edellyttää rekisteröitymisen.

Katso ja kuuntele esitykset


Tilaisuuden esitykset arkistoidaan ja ovat katsottavissa myös jälkikäteen.

e-Symposium: arkisto

15.10.2009  Making the Business Case for Service Management
24.9.2009 Drive IT's Business Value with Integrated IT Service Management
23.7.2009 The Value of Remote Infrastructure Management
28.5.2009 Can ITSM improve IT efficiency and ROI, even in a recession? Yes it Can!
27.8.2009 T & the Business: A Match Made in Heaven