itSMF International
The itSMF® is the only truly independent and internationally-recognized forum for IT Service Management professionals and decision-makers worldwide.
What is the IT Service Management Forum (itSMF)?
This not-for-profit organization is a prominent player in the on-going development and promotion of IT Service Management "best practice", standards and qualifications and has been since 1991, when the UK Chapter started as the foundation Chapter.
As businesses depend more and more on technology to promote and deliver their products to market, so the benefits of adopting "best practice" IT Service Management and of becoming part of the IT Service Management Forum become more apparent.
The itSMF provides an accessible network of industry experts, information sources and events to help you and your staff address IT service management issues and help you achieve the delivery of high quality, consistent IT service internally and externally through the adoption of "best practice".
Globally, the itSMF now boasts over 6000 member companies, blue chip and public sector alike, covering in excess of 40,000 individuals spread over 50+ Chapters.
Each chapter is a separate legal entity and is largely autonomous.
The itSMF International Executive Board is the separate International entity that provides an overall steering and support function to existing and emerging chapters.
Why do businesses and organisations need itSMF?
Businesses depend more and more on technology to promote and deliver their products to market. A critical success factor then is service management to ensure that people, processes and technology fulfil their parts in a seamless manner. Outsourcing, demands on IT to deliver more business value, partnerships, integration after mergers & acquisitions all visualise the needs of adopting Best Practice IT Service Management and of becoming part of the IT Service Management Forum become.
Why do individuals need IT Service Management Forum?
The itSMF provides an accessible network of industry experts, information sources and events to help you address IT service management issues. As well as to enable you in the delivery of high quality, consistent IT service internally and externally through the adoption of Best Practice. You will be able to network among your peers and continually build your competence.
itSMFs aims
- To develop and promote Industry Best Practice in service management
- To engender greater professionalism within service management personnel
- To provide a vehicle for helping members improving their service performance
- To provide members with a relevant forum in which to exchange information and share experience with their peers on both sides of the industry
The Membership
itSMF members are drawn from across industry, commerce and public sector. Approximately 80% represent "user" organisations that are responsible for delivering quality IT services to their customers and the remainder represent the leading IT service and product providers. Many of the leading blue chip companies are to be found amongst the user membership.
Discussion Forum - http://www.itsmfi-forum.org/
